// Serving St. Augustine since 1991
When it breaks,
bring it here.
Thirty-five years of fixing computers in the same town, for the same people, under the same name. We tell you what is actually wrong, what it will actually cost, and whether it is actually worth doing.
1991
Year we opened
Same-day
On most repairs
No
Diagnostic guesswork
// What we do
Four things, done properly.
We are not trying to be everything. We are trying to be the place you call when it matters and get a straight answer.
Virus & Malware Removal
We clean up the infection, then close the door it came through. You get the machine back working and harder to break into than it was before.
Repairs & Upgrades
Screen replacements, part upgrades, and full hardware diagnostics. We tell you what is wrong, what it costs, and whether it is worth fixing.
Custom Builds
Built to your specification — gaming, workstation, or everyday use. Real parts, sensible choices, no markup on things you will never use.
On-Site Service
We come to you for network, workstation, and on-site repairs. Some problems only make sense standing in the room where they happen.
// Sales
We sell what we would use.
Machines, parts, and networking gear — specified honestly for what you actually do. If a cheaper option would serve you better, we will say so. It has cost us sales. It has also kept customers for thirty years.
Browse salesDesktops & Laptops
Custom Builds
Parts & Upgrades
Networking Gear
// How we operate
Three Laws. Three North Stars.
Every RidgeLine company runs on the same three rules. They are not a poster in the break room — they are how we decide what to do when nobody is watching.
Law 1
Face-Saving
Preserve dignity. Nobody gets made to look foolish for not knowing something. Not our staff, not you.
Law 2
Proactive Intelligence
Tell you before you have to ask. If we see something coming, you hear about it early. Silence is a failure.
Law 3
Truth
Never surprise, never deceive, never act without consent. If we got it wrong, you will hear it from us first.
Reliability. Competence. Fairness. The Three North Stars — how trust gets earned in the first place.
Our Why// From the neighbourhood
Thirty-five years of the same answer.
"Jerry and his team saved my business when our server went down. Same-day fix and incredibly knowledgeable. I won't go anywhere else."
Local business owner
St. Augustine
"I've been bringing my computers here since the 90s. They're honest, affordable, and always get it right the first time."
Long-time customer
Since the beginning
"Jessica built me an amazing custom PC for video editing. Great price, great performance, and they were so helpful with setup."
Creative professional
Custom build
Ask The Doc.
Describe what it is doing and he will tell you what is probably wrong — and whether it is worth fixing. He is blunt, he is thorough, and he has never once been wrong about a capacitor. Or ask anything about us you would like to know.
Something not working?
Call us, or send a message and tell us what it is doing. We will tell you straight whether we can help and what it will take.